Frequently Asked Questions
- How do I place Order?
Follow these steps to quickly place the order:
- 1. At Home Page (www.veroconic.com) or Top Left corner you can explore the Categories. Select your favorite category and start adding the products in the cart with a single click.
- 2. After adding products, Click on “My Cart” and proceed to Checkout.
- 3. You can Checkout by Creating Account/Signin or via Guest User (Fill Correct Shipping Details for Accurate Tracking of your order).
- 4. Click on “Continue to Payment”. Select your preferred Payment Gateway, Pay the Amount, and Confirm Your Order.
- 5. You will receive the Confirmation Email and SMS once the order is successfully placed.
- How will I Receive My Order?
We will ship your order on your mentioned shipping address. Your order will be delivered at your doorstep by trusted courier services. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.
- How will I get confirmation that my Order is placed successfully?
We'll send an email and SMS with your Order ID and Order Details. Also, once the order is shipped from the warehouse you will receive the tracking details via SMS and email.
- I tried placing my order using my debit card/credit card/Net Banking. The order was not successful but my money got deducted. What really happened to my money?
Don’t worry we will help you out in every possible way. We request you to check your bank/credit card account to first ensure if your account has been debited. If your amount has been debited after a payment failure, it will get automatically reverse back by the respective bank within 7-10 business days.
- How should I check the status of my Order?
You can track your orders in your account order summery.
If you still have any issues, write to us at veroconic.com@gmail.com, and your issue will be addressed.
If you still have any issues, write to us at veroconic.com@gmail.com, and your issue will be addressed.