Refund Policy

  • What are the terms and conditions for the refund?

A Prepaid refund will be credited to your used payment method or bank account. And a COD Refund will be initiated in the form coupon which is equal to your COD order value. For any other requests or queries regarding this, kindly reach us through the contact us form.

 

  • What are the rules for Courier charges refund?

If the customer's pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges up to ₹100 are 100% refundable if the customer receives defective/wrong product(s).

 

  • How long the refund procedure takes?

The Refund process will take 7-10 banking working days.

 

  • Where should I return my product?

Create a Return Request via your VEROCONIC account. On successful validation the same will be approved.  

  • I haven't received my refund yet. What should I do?

The refund will be settled in your account within 48 Hrs from the initiated date. But if you didn't receive the refund then please contact your Bank once.

For any other requests or queries regarding this, You can reach us through the contact us form.